Diploma in Airport Operations

India is experiencing a shortage of well-trained airport and airline staff, as the number of aircraft and airports continues to rise. There is a significant demand for Airport Staff who possess the necessary skills to handle airport operations. The Diploma in Airport Operations is a certification course that focuses on ensuring the safety and comfort of passengers at the airport, including tasks such as checking, providing information, assisting disabled passengers, and selling tickets.

Duration of Airport Operations Course The Airport Operations course is typically a 6-month certification program.

Eligibility for Airport Operations Course To be eligible for admission into the Airport Operations Course, students must meet the following criteria:
  • +2 with any stream from a recognized board
  • Pursuing or completed a degree or diploma
By enrolling in the Diploma in Airport Operations program, students will have the opportunity to acquire the necessary expertise and professional qualifications to excel in this dynamic field. With the continuous growth of the aviation industry in India, trained airport staff are in high demand, making this course an excellent choice for individuals seeking a rewarding career in airport operations.
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Course Overview:

The Diploma in Airport Operations program is designed to provide comprehensive training in airport management, safety, and customer service. This online course equips students with the necessary skills and knowledge to excel in various roles within the aviation industry.

Course Modules:

  1. Airport Division
    • Overview of airport management and organizational structure
    • Roles and responsibilities of airport staff
  2. Aviation Fundamentals
    • Introduction to aviation industry
    • Understanding air traffic control and aviation regulations
  3. Passenger Handling and Customer Service
    • Providing assistance to passengers
    • Customer service best practices in the aviation industry
  4. Baggage Handling and Security
    • Baggage screening procedures
    • Security protocols and regulations at airports
  5. Airport Operations Management
    • Queue management and check-in procedures
    • Ramp management and boarding gate formalities
  6. Cargo Handling
    • Cargo loading and unloading processes
    • Handling special cargo and freight logistics

Course Lessons:

The course consists of interactive online lessons, video tutorials, and real-world case studies to provide a comprehensive understanding of airport operations. Each lesson is designed to cover specific topics within the modules and is delivered by industry experts.

Assessments:

Students will undergo regular assessments, and assignments to evaluate their understanding of the course material. These assessments are designed to reinforce learning and ensure that students are well-prepared for the challenges of airport operations. Additional Resources and Materials:
  • Access to an online learning portal with course materials, lecture notes, and reference documents
  • Interactive simulations and virtual airport scenarios for practical training
  • Industry guest lectures and webinars for insights into real-world airport operations
  • Career guidance and job placement assistance upon course completion
It covers a wide range of topics including passenger check-in, assistance for all types of passengers, providing information, and confirming reservations. Subjects Covered in Airport Operations Course As we all know, airports are bustling places with increasing air traffic. Therefore, the Airport Operations course covers subjects such as airport management, ground handling operations, aviation security, passenger services, baggage handling, and customer service. Students will gain comprehensive knowledge and skills in these areas to effectively contribute to the smooth functioning of an airport. Successful completion of the course will enable individuals to pursue careers in various aspects of airport operations.

Location and Schedule:

  • On-demand online classes available
  • Flexible schedules for weekdays and weekends
  • Offline Classes at Velachery
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